- Dedicated Account Management
Licensed Insurance Producer assigned to account to quickly an efficiently resolve day to day and emergent issues.
- Educational Meetings
Meet with employees at renewal and throughout year as needed to discuss plan changes or other employee benefit related matters
- Organize Annual Benefit & Health Fair
Coordinate with carriers and select vendors to participate annually in an organized environment that will allow employees to talk directly with carriers and to receive educational information and small gifts of appreciation.
- Electronic & Paper Enrollment Management
Process all enrollment material and handle emergent enrollment issues.
- Billing & Claims Issues- research & resolution
Contact carrier to resolve premium billing issues and outstanding claim issues.
Other Services
- Annual Plan Comparison Proposal
Professional and detailed bound proposal highlighting current and renewal plan & rates with a comparison showing optional carrier quotes.
- Customized Company Benefits Booklet
A handout for employees summarizing insurance coverage, time, off, holidays, and other pertinent company benefits.
- Individualized Benefit/Salary Analyses
Statement comparing the employees current salary with the cost of benefits provided.
- COBRA Administration
Send appropriate sequence of COBRA letters and coordinate COBRA premium payments.
- Health & Wellness Coordination
Work with health vendors and insurance carriers to offer educational information to employees, Set up health assessments and physical examination services when appropriate, coordinate health fair.
- Pre-Tax Benefit Programs
Set up premium offset plans and flexible spending accounts.
- Medical Evacuation Coordination
Coordinate medical consult, provide availability and cost of medical evacuation, coordinate arrangements with travel insurance carrier if necessary.
